PANGKALPINANG – PT Timah remains committed to maintaining the quality of its tin products as part of its responsibility to ensure customer satisfaction. The company enforces strict quality standards from mining operations to product delivery, ensuring that every product meets established standards.
As a key player in the global tin industry, PT Timah consistently upholds high-quality standards and implements sustainable production processes.
PT Timah Tbk’s Department Head of Corporate Communication, Anggi Siahaan, emphasized that PT Timah’s products are registered with the London Metal Exchange (LME) and the Indonesia Tin Exchange, requiring compliance with international standards.
For this reason, the quality of tin ore and refined tin undergoes multi-tiered inspections at the company's certified laboratories, accredited by the National Accreditation Body. Product quality is a key factor that strengthens PT Timah’s competitiveness in the international market.
“The company recognizes that customer trust is a valuable asset. We continuously strive to enhance and optimize production processes to ensure that every product meets stringent national and international quality standards,” he stated.
Anggi also noted that PT Timah adheres to Good Mining Practices and follows the Responsible Mineral Assurance Program from the Responsible Minerals Initiative.
“This ensures that PT Timah’s customers can use our tin with confidence, knowing that it is ethically sourced and free from conflict zones,” Anggi added.
To maintain consistent quality, PT Timah’s Banka, Mentok, and Kundur brands are registered with LME, which requires ISO 9001, ISO 14001, and ISO 45001 certifications, and have passed the Responsible Mineral Sourcing audit.
In its commitment to sustainability, PT Timah develops eco-friendly technology that preserves product quality and minimizes environmental impact. This initiative aligns with the company’s Environmental, Social, and Governance (ESG) principles, which guide all aspects of its business operations.
In celebration of Consumer Day, PT Timah invites all stakeholders to collaborate to build a more responsible, sustainable, and competitive industry.
“We appreciate the support and trust of our customers, enabling us to continue contributing to national and international industrial growth through sustainable principles,” he concluded. (*)
